All reservations must be guaranteed:
For this it can be request a reservation signal that corresponds to the value of the 1st night (if it is more than 1 night. In case of it is only 1 night it will be the total value). This signal can be paid by bank transfer or through a credit card number.
If you choose to do the reservation online guaranteed through bank transfer:
You will have 48 hours to do it and send us the proof of payment. The hotel will cancel the reservation if this deadline is not performed.
If you choose to do the reservation online guaranteed through credit card:
The hotel reserves the right to charge in advance the value corresponding to the 1st night.
Modifications that imply cancellation of rooms will be subject to the cancellation policy.
Any change in the number of people may imply the change of the assigned room type and the supplement payment that may be associated.
Cancellations are accepted up to 5 days before the arrival. For any cancellation made after this period, you will be charged on the credit card the amount corresponding to the first night.
The hotel reserves the right to make a prepayment to guarantee the reservation. In case of cancellation made in time, it will be refunded.
In case of no-show the entire stay will be charged.
Payment Methods Accepted
- Credit Cards (Visa, MasterCard, Maestro)
- Advanced Bank Transfer
Reception: from 7am-1h00
Check-in: from 3pm-midnight.
Breakfast: from 8am-10h00 in the breakfast room
Our reception is not open 24h even though we are here. After the check-in is done, the guests always 24h access to the hotel. If you expect to arrive after midnight, please contact us.
In the check-in it is required presentation and register of the identification of all guests. It will also be requested a credit card number (regardless of the payment method of the reservation) to guarantee extra consumptions or possible damages caused during the stay.
We are sorry, but we cannot guarantee. Subject to availability.
If you pla to arrive at the hotel before the scheduled check-in time, please inform us in advance. You can safely leave your bags at the hotel and come back later, in case there is no availability on our part.
The hotel reserves the right to charge or not refund the cost of the stay, in case of early departure of the guest and without prior information (24 hours). In the case of a non-refundable rate, there will be no refund.
CHECK-OUT AFTER 12 PM
Typologies that admit cots: Double Rooms
with Balcony / Triple Rooms / Double Rooms Top Monastery View.
Extra Bed: for children
from 3 years old to adults. By selecting a triple room you are already
reserving a room with an extra bed. It's not possible to add extra beds in
with extra bed: Triple Rooms already have an extra bed. There is
the possibility of putting a second extra bed in some triple room for an additional
cost of 20€. In the Familiar Room there is the possibility of adding an extra
bed for the same price, making the room able for 2 adults + 3 children.
Note: children from
3 years that do not sleep in an extra bed and share the bed with their parents
have the additional cost of 8€.
When booking a family room, you are booking 2 double rooms with balcony, communicated
with each other (queen bed + 2 twin beds). Capacity for 2 adults + 2 children
or 2 adults + 3 children (3rd child in a cot or extra bed).
There is also, in the category of Double Room with Monastery View 2 connected
rooms (queen bed + 2 twin beds). Capacity for 2 adults + 2 children.
Pets are not allowed inside
Smoking is not allowed inside
rooms or common areas. Smokers can make use of the hotel's outdoor areas.